Cancellation & “No Show” Policy
Each time a patient misses an appointment without providing proper notice, another patient is prevented from receiving care. Therefore, the Group reserves the right to charge a fee for all missed appointments as well as appointments that are not cancelled with a 24-hour advance notice. “No Show” fees will be billed to the patient at a rate of $99 for a therapy visit and $150 for a psychiatry visit. This fee is not covered by insurance, and must be paid prior to your next appointment. Multiple “no shows” in any 12 month period may result in termination from our practice. An appointment is considered missed or “no show” if a patient is late by 15 minutes for a therapy or initial psychiatry visit. An appointment is considered missed or “no show” if a patient is more than 5 minutes late for a follow up psychiatric visit. Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.
Have questions? Email firstname.lastname@example.org